Telegraph letter

                                                                     31 May before despatch

                                                                     Not published on 2 June.

 SIR- Mr Hill (Telegraph letters ... May 2021) hits the vaccination syringe on the plunger where he says "I attended a patient participation group meeting at the largest practice in our area, where I was told there can be a three-week wait even for a phone appointment. Increasingly practices are being centralised - but bigger is clearly not better." His topic is the Chipping Norton Health Centre. However, I received a text saying that the surgery has taken its head out of the bucket and a much improved appointment system starts on 4 June. For those without mobile phones there is no obvious link to the system and the website offers no update page. The patient participation group has a Facebook page half in Spanish. The Hon Sec doesn't answer my emails. No bablo espanol.

Prof Alan Harrison (retd 2000)

Chipping Norton, Oxfordshire.